Thank you for visiting Flow Thai Massage & Spa (FLOW) website or interacting with us via 604-285-2899 or

At FLOW, your privacy is important to us. We are committed to protecting your privacy and safeguarding your personal information. We take necessary steps to meet worldwide data privacy requirements. With this privacy statement, we would like to inform you about our security measures about how we collect, use, and protect information online.

In the case you contacted us by phone or in person, we will treat your personal information in the same manner.

Log Files and Cookies

Cookies are pieces of information that a website can transfer to your hard drive or data storage hardware via a web browser to store, keep records of visits, and sometimes track information about your online activities. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web.

Personal Information Collected

You are not required to provide personal information as a condition of using our site, except as may be necessary to provide you additional information or service at your request. We collect your personally identifiable information (such as name, address, telephone number, e-mail address or other identifying information) only when you choose to submit it to us. We also use this personal data to communicate with you.

FLOW will not sell or otherwise transfer the personally identifiable information you provide to us at our websites to any third parties for their own direct marketing use.

Non-Personal Information Collected

When you use our website, we may automatically collect non-personal information about you for statistical purposes. This data may include the type of Internet browsers you use, the name of your Internet service provider, the website that you used to link to our site, your IP address, and the location of your geographic area. These data could possibly show us the profile of you, but do not include any personal information such as gender, age, or name will be discovered.

Your Consent

By using our website, you consent to our privacy policy and our collection of personal and non-personal information. This Privacy Policy may change over time without notice to you. FLOW reserves the right to add, change, or remove contents of the Privacy Policy. Please review our Privacy Policy periodically.

We may collect, use or disclose personal information without your knowledge or consent in the following limited circumstances:

  • When the collection, use or disclosure of personal information is permitted or required by law
  • In an emergency that threatens an individual’s life, health, or personal security
  • When we require legal advice from a lawyer
  • To protect ourselves from fraud


If you have any questions regarding this Privacy Policy, please contact us via the 604-285-2899 or